Techvedic About Us
Techvedic, a leading technical support enterprise, has been established with a core vision to simplify Information Technology and make its derivatives more purposeful and sensitive for individuals and businesses. Currently, we are serving offshore home and small-business consumers across the United States, Canada, Australia and the United Kingdom via online and on-site support modules.
As per the latest record, we have served over 75, 000 customers in the U.K. and the U.S. and resolved more than 30, 000 complex technical cases across different technology platforms, and are growing exponentially. Initially, we ventured in the tech support industry with the remote support: phone support and email support; however, in tandem with the success, we have started In Home and In Store services, though available in selected areas as of now, to make deliverable flexible and prompt thereby giving privilege to consumers to leverage technology boons by mitigating hassles with instant tech support. We have also introduced Rigviews: a Web portal reviewing technology products (software and hardware) and services, and is active in the U.S.http://rigviews.comand Australia http://rigviews.com.au. Techvedic Online Store service is also available in the U.K. http://store.techvedic.co.uk and the U.S. http://store.techvedic.com/, and caters to the demand of home consumers. Besides featuring service programs, it houses tested and certified technology products, viz. ready-to-download software (operating system, application software, PC tune-up, etc.) and hardware (computers, printers, laptops, etc.), which can be shipped at destination address on consumers’ behest.
Anchored in New-Delhi, India, weeded with values like integrity, transparency and accountability, and powered with experienced & certified technicians i.e., XpertCrew™, we are poised to set a paradigm in tech support domain. Endorsing rigor to our business and keeping the modus-operandi transparent, we have come up with a regional office at Las Vegas, Nevada (United States), and are eager to make such physical presence in other areas, which would help in maintaining a good relationship with consumers.
Our remote support services are available 24 hours a day, seven days a week and 365 days a year (including emergency support) via the secure Internet connection. Induction of In Home and In Store services further strengthens our mission to bring customer support at end-users’ comfort and address technical concerns which remained uncovered/undiagnosed via the remote support. Thus, we are committed to provide customers with a non-stop computing experience everywhere on the Planet. For a sustainable and profitable business model, we keep on analyzing the consumers’ expectation and stay updated with the emerging technologies, which foster us to serve them better. Eventually, throughout our deliverables we make sure technologies serve customers, and not the vice-versa.