Complaints and reviews, appreciations and criticisms, success and failure are part and parcel of being famous, and Techvedic is not an exception to them. A business being operational for over 5 years or so, with over 100,000 customers, and global footprints is sure to taste all these, and if it claims that it hasn’t then there might be something wrong in its declaration.
Today the Internet is perceived as a big mirror, and people want its verdicts every now and then, no matter what they do. Whether they are planning to shop a mobile phone, make a trip, find eatery corner, or avail some sorts of services, it’s difficult for them to make a move before getting its nod. However, everything that glitters can’t be gold, and every person expressing his/her view can’t be perceived as the preacher of truth. Hence, it’s on individuals to make the right decision by assessing all pros and cons that is served to them.
While finding information or services of Techvedic, if you come across Techvedic complaints and reviews on the Web, it should not evoke any surprise. Some of them could be true, some surprising, and some can be ridiculous, while some others can move away the ground beneath your feet. Go through the details of what has been said whether it’s positive or negative. Sure it would stem up certain questions in your mind. Try to find the raison d’être of what’s available on the Web. At times, the allegations and claims can be true, and at times not.
In the context of Techvedic complaints and reviews, once I came across a blog that, what I perceive, was a sheer propaganda and nothing else. It impeached the brand of exploiting computer users in the pretext of technical support services. Well, the freedom of expression is with everyone, and so it was nothing wrong on the author’s part. As the author himself was owning a technical support company in the UK, so jealousy or brand rivalry could be the possible reasons of using the Internet to divert some users from Techvedic to his own.
But, what went wrong was the way in which the story was weaved to put the brand in bad light. In one of the steps, the author claims that Techvedic has installed a remote desktop software on his client’s laptop, which was getting initiated with every system startup, which is an irony as the software i.e. BOMGAR that Techvedic uses, terminates itself automatically with every log-out session, and none could initiate it without a fresh session-code which is automatically generated, and is offered to customers. Next, the author has blamed Techvedic of cold-calling practice, i.e. calling customers randomly without their due permissions which is a contradiction to its tech support profile, as the vendor owns an In-bound call centers to offer support to those calling it. It also charged the vendor of misleading customers by claiming to be the affiliates of Dell or HP, or other computer manufactures. However, every website governed by Techvedic has a clear disclaimer that reads “It’s a brand-independent technical support provider for third-party hardware and software. If your product is within the warranty period, the repair service may be available free from the vendor…” Ipso facto, the story has deviated and there is no authenticity in it.
However, this is not the end, there are similar other Techvedic complaints and reviews where bloggers have lost control of their senses while venting out their jealousy, but mentioning those and their language will only blemish the culture of Web blogging. Hope, you might have got the spirit.
People should be cautious of such misleading information on the Web. I also suggest all those counterparts to make sensible use of the Web for the benefit of humanity.
Date: December 9, 2014