The role of IT has become crucial in the success of a business. Businesses are leveraging IT resources to streamline their business processes, keep their people more productive and connected and store generated data safely. Of the various investments required to sustain or progress a business, IT investment is a subtle one. Gradually, the growing IT consumerism fostered technology enthusiasts and entrepreneurs to come with ready-made solutions to benefit businesses and enterprises, and consequently a new discipline was born i.e. IT outsourcing.
According to Gartner, the consolidated revenue of IT outsourcing (ITO) sector touched $288 billion in 2013. IT consultation, planning, deployment and configuration of cloud-based services steered the discipline. And the major pie was shared by Software-as-a-Service solutions in the domains of ERP, CRM and online business productivity suite that includes business communication and collaboration platforms. Understanding the needs, Techvedic, a leading Information and Communication Technology solution provider, came up with small and medium business IT services under its different banners as discussed below:
This is basically a cloud-based phone system offered through Fonebell. Businesses can revamp their existing on-site PBX phone system with the cloud-hosted PBX using VoIP and integrate it with their CRM or ERP for better business process stimulation and coordination. It offers unlimited calling, conferencing, fax, and business SMS across multipoint mobiles & desktops. They can hold meeting and share proposals and ideas online using HD Video conferencing tool. Call log reports, automatic call recording and multi-level auto attendant and a host of other features give them tools to monitor their business effectively. IT support services are available to ensure successful transition and deployment.
Cloud Productivity and Collaboration
Businesses can give their people an edge with the latest software-as-a-service offerings. They can choose from a range of Microsoft Office 365 Plans as per their demands and get special discounts from Vedic Cloud along with 24/7 support for deployment, configuration and maintenance from experienced technicians. Office 365 gives their people the convenience of working with familiarized desktop Office applications, including Word, Excel, PowerPoint and more, standardizes and eases communication using audio, video and chat. But thankfully without burdening them with the IT stress linked with software installation, update, upgrade and maintenance.
Advertising & Media
IT Outsourcing portfolio gets an extension with the inclusion of website development, Internet marketing, creative designing, e-commerce development, online reputation management, CRM & ERP development, mobile apps development and other services. These services are offered through Glitzy Media with an objective to help clients stay competent in the competitive marketplace by utilizing technology and human resources smartly.
Date: August 29, 2014