24 February 2015
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To err is human and to forgive is divine – we often come across the saying. Like human, a machine be it computer, printer, or anything else too has the tendency to go out of order, abruptly or gradually. Only the facts ‘how’, ‘when’, and ‘how frequently’ differ. Despite favoring all innovation and practicing all compliance frameworks, even the maker of a technology knows that problems are inevitable. Thus, perfection and imperfection none has an isolated existence, and sometimes the dividing line gets blurred. Being aware of this, all technology giants, whether they are in the field of manufacturing equipment or developing software or services, provision “diagnose and repair services” for their products/services to help end-users overcome intermittent technical challenges on their own.

If your product or service is within the warranty, the diagnostic and repair service may be available for free. Accessibility is not a concern as vendors go by the convenience of their consumers. Online, in-home or repair labs – generally all support channels are provisioned. However, there is an alternative path too, provided you dare to perform troubleshooting steps. Don’t be in dilemma, because today’s vendors are pretty much concerned about the satisfaction of their customers. Taking advantage of their built-in repair tools you can diagnose and fix most of the technical issues without any complexity.

Let’s talk about a few noted PC diagnostic and repair tools available with popular versions of Windows operating system.

[I] System Recovery Options

It offers a set of 5 tools that can be used to diagnose and repair Windows operating system to overcome different issues. Their roles and benefits are discussed below:

Startup Repair

It can help you overcome a range of computer startup problems that may erupt due to missing or damaged system files.

System Restore

It’s just like reversing the settings of your computer to a previous state when everything was normal. It helps you bypass any software problems and restore the system to a working state. It doesn’t affect your files, such as e‑mail, documents, or photos.

System Image Recovery

If you already have a backup of your hard disk partition containing Windows, programs, and user data, including documents, pictures, music, etc. you can withstand any unpleasant situation in a sturdy manner.

Windows Memory Diagnostic Tool

Windows takes the responsibility to keep the system memory running smooth, and whenever it detects any problems, it comes with a notification or error message. It also suggests you to use the Windows Memory Diagnostic Tool, which scans your computer’s memory for errors.

How to Access?

Follow the below discussed steps to open the System Recovery Options menu on your computer:

1.  Remove all floppy disks, CDs, and DVDs from your computer.

2.  Restart your computer using the Power button.

3.  Do one of the following:

(a)  If your computer has just one operating system, press and hold the “F8” button before the Windows logo appears.

(b)   If your computer has more than one operating system, select the operating system that you want to repair using the arrow key, and then press and hold the “F8” button.

4.  Wait for the “Advanced Boot Options” screen.

5.  Select “Repair” using the arrow keys, and then hit the “Enter” key.

6.  Select a keyboard layout, and then click “Next”.

7.  On the System Recovery Options menu, click a tool to open it.

[II] Microsoft Fix It

This is an automated tool from Microsoft to address a range of issues related to Windows, Internet Explorer, Windows Media Player, Microsoft Office and other applications.

How to Access?

1.  Visit Microsoft Support.

2.  Select your language from the top right drop-down menu.

3.  Select your problem area.

4.  Select your problem. You may enter your problem in the search box to filter the right solution.

5.  View and run the solution.

Hope you found the solution helpful. If yes, share it with your friends and family. However, if it failed, don’t forget to drop your unbiased feedbacks, because they inspire us to stay relevant.

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My name is Anurag Sharma.
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