Customer Relationship Management

Improve business relationships with CRM

Techvedic manages and analyzes customer interactions and data throughout the customer life cycle, with the goal of improving business relationships with them. CRM software is designed to actively track and manage customer information while extending and customizing your business growth.

CRM software is highly scalable and customized, allowing businesses to gain actionable customer insights, streamline operations and personalize customer service based on the customer’s known history and prior interactions with your business. The other functions of this software include recording various customer interactions (over email, phone calls, social media or other channels, depending on system capabilities) and automating various workflow processes.

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Services

Four main vendors of CRM SYSTEM

Our Expertise

We work in close co-operation with our customers in the initial stages to analyze their requirements, processes and systems and by providing them CRM Solutions:

Aviation customer experience solution
Citizen services solution
Telecom CRM
Utility service CRM
Retail CRM
Agriculture CRM
Banking CRM
Insurance CRM
IT & ITES CRM
Hospitality CRM
Other industry CRM

Retaining existing ones and winning new customers – with CRM services

Techvedic proficiently merges customer information and documents into a CRM database which allows business users to easily access and manage it. It helps you to ditch clunky processes and manual efforts so that you can get on with your business. One place to store all customer information means your conversations are always personal, relevant, and up to date. CRM software is a category which covers a broad set of applications designed to help businesses manage many of the following business processes:

Customer data
Customer Interaction
Access Business Information
Automate Sales
Track Leads Track Leads
Contracts
Marketing
Customer Support
Clients and Contacts
Support Vendor
Knowledge and Training
Assets of Resources